Standard Bank won't let me pay them!

Item: Standard Bank
Rating: 1
Author: Irate C

I have an outstanding amount on my old Vehicle Asset Finance that I have been trying to get sorted for the last 6 weeks. Despite several emails with Standard Bank consultants, no one seems interested in giving me the account details I can deposit this into as I no longer hold accounts with the bank.

Incredible that I have to beg this bank to tell me how to pay them. Embarrassing.

Helpful (0)

Replies (3)

Irate C's updateReviewer Update

12 Aug 2020, 14:44

I am probably going to wait another 6 weeks as well before I receive a paid up letter.

Irate C's update12 Aug 2020, 14:44

Reviewer Update

I am probably going to wait another 6 weeks as well before I receive a paid up letter.

Standard Bank's replyOfficial

12 Aug 2020, 16:38

Good day

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply12 Aug 2020, 16:38

Official

Good day

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

01 Sept 2020, 13:34

Dear Irate Customer

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply01 Sept 2020, 13:34

Official

Dear Irate Customer

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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