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Robert V
1 reviews | Active since Sept 2020
13 Nov 2025, 08:41
Standard Bank woes remain unresolved
Following a previous complaint I had made on this platform, Standard Bank has phoned me once and is now ignoring my messages that were made on the initial review. They are continuing to deduct funds from a frozen bank account. I want to close all of my bank accounts immediately, and this is impossible to do online. I will now be submitting a formal complaint against Standard Bank to the Ombudsman.
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Replies (2)
Standard Bank's replyOfficial
13 Nov 2025, 08:51Dear Robert,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Nov 2025, 08:51
Official
Dear Robert,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
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Robert V's updateReviewer Update
13 Nov 2025, 15:40you have now phoned me 4 times with no one on the other side of the line. what is this unprofessionalism?!
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Robert V's update13 Nov 2025, 15:40
Reviewer Update
you have now phoned me 4 times with no one on the other side of the line. what is this unprofessionalism?!