AN
Andiswa N.
1 reviews | Active since Jul 2020
10 May 2021, 16:27
STANDARD BANK WITHOLDING INFO
I called enquiring about my card being dysfunctional after it was blocked some 5 months ago. I got a very rude lady Nomathemba from *****s department whom just told me “go to the branch, I can’t tell you what’s wrong”.
I mean as a paying client do I not deserve to be told what’s wrong with my account! It’s my account! I deserve to know. How dare you say you can’t tell me?!
Nomathemba from *****s department doesn’t deserve her job
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
11 May 2021, 13:02Dear Andiswa N
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
Standard Bank's reply11 May 2021, 13:02
Official
Dear Andiswa N
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre