Standard Bank Withholding Sale Proceeds Due to 24-Year-Old Judgment

Complaint: My mother, a loyal Standard Bank client for over 50 years, sold her house in 2025 to move into a retirement village. The sale was approved, but it cannot be lodged at the Deeds Office because Standard Bank has not removed an old interdict linked to a 1998 judgment — even though she fully settled her bond in 2013 and received her title deeds. This outdated issue is now blocking the release of her sale funds, causing severe emotional distress and health concerns, and placing a financial burden on our family. After decades of loyalty, this lack of care is unacceptable. We urgently request that Standard Bank remove the interdict, release the funds, and explain how this negligence occurred. Please respond urgently or contact me at [your email / phone] to resolve this matter.