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Patricia N
1 reviews | Active since Mar 2018
05 Dec 2023, 09:36
Standard bank with no standard
Worst service from standard bank. You can never get any response on email even from your so called client services manager.
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
05 Dec 2023, 09:41Hi Patricia
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply05 Dec 2023, 09:41
Official
Hi Patricia
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
PN
Patricia N's updateReviewer Update
26 Jan 2024, 10:04Good Day
This has still not been resolved. It is more than a month after the review and still standard bank has not done anything to change signatories that I requested. All emails are being ignored. I have even asked what it takes to move the account elsewhere, no response.
This has still not been resolved. It is more than a month after the review and still standard bank has not done anything to change signatories that I requested. All emails are being ignored. I have even asked what it takes to move the account elsewhere, no response.
PN
Patricia N's update26 Jan 2024, 10:04
Reviewer Update
Good Day
This has still not been resolved. It is more than a month after the review and still standard bank has not done anything to change signatories that I requested. All emails are being ignored. I have even asked what it takes to move the account elsewhere, no response.
This has still not been resolved. It is more than a month after the review and still standard bank has not done anything to change signatories that I requested. All emails are being ignored. I have even asked what it takes to move the account elsewhere, no response.
Standard Bank's replyOfficial
26 Jan 2024, 10:25Good day Patricia
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jan 2024, 10:25
Official
Good day Patricia
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
PN
Patricia N's updateReviewer Update
26 Jan 2024, 10:37Will the response be quicker this time around considering that I have been waiting over a month? Will it be as swift as 2 weeks or a couple of days?
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Patricia N's update26 Jan 2024, 10:37
Reviewer Update
Will the response be quicker this time around considering that I have been waiting over a month? Will it be as swift as 2 weeks or a couple of days?
Standard Bank's replyOfficial
26 Jan 2024, 10:45Good Morning Patricia
We will see to it that your request receives the attention that it deserves.
Your support is much appreciated.
Warm Regards
Standard Bank Hello Peter Team
***
We will see to it that your request receives the attention that it deserves.
Your support is much appreciated.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jan 2024, 10:45
Official
Good Morning Patricia
We will see to it that your request receives the attention that it deserves.
Your support is much appreciated.
Warm Regards
Standard Bank Hello Peter Team
***
We will see to it that your request receives the attention that it deserves.
Your support is much appreciated.
Warm Regards
Standard Bank Hello Peter Team
***
PN
Patricia N's updateReviewer Update
31 Jan 2024, 15:45Despite all your responses that stand I will be contacted, there has been no such and my request remains unattended to and this is going into the 3rd month now
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Patricia N's update31 Jan 2024, 15:45
Reviewer Update
Despite all your responses that stand I will be contacted, there has been no such and my request remains unattended to and this is going into the 3rd month now
Standard Bank's replyOfficial
31 Jan 2024, 15:55Good day Patricia
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jan 2024, 15:55
Official
Good day Patricia
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
PN
Patricia N's updateReviewer Update
01 Feb 2024, 07:40Standard Bank uses a standard response to any reviews. There is no actual response being given or any activity relating to the actual query.
This is just a bit response.
This is just a bit response.
PN
Patricia N's update01 Feb 2024, 07:40
Reviewer Update
Standard Bank uses a standard response to any reviews. There is no actual response being given or any activity relating to the actual query.
This is just a bit response.
This is just a bit response.