RM
Richelle M

1 reviews | Active since Oct 2015

28 Sept 2025, 22:20

STANDARD BANK. ******* WITH NO INTEGRITY.

I have a HUGE ISSUE WITH YOUR INTEGRITY STANDARD BANK.... I have a cheque account with Standard bank and I am constantly using my card for purchases, etc daily. Whenever, I purchase, the money is immediately being deducted from my running balance.

This past week, on Friday, 26th September - My debit order for my car insurance went out even though the debit order date is the 29th... Standard bank paid on my behalf resulting in a negative balance and there was a R100 honoring fee added to my account. There were pending transactions and then a R100 honoring fee was added to almost every one of the pending transactions resulting in a bigger negative balance.

I am extremely disgusted by this as you guy is are robbing your clients!

When the stores take long to clear payments etc, this should not fall on the client's shoulders! And also, those payments are not being cleared on a weekday but surprisingly being cleared on weekends ?????? And now because the client has a negative balance, you keep adding fees?????

This is absolutely pathetic Standard Bank. If business is bad, you cannot make money off loyal clients who have portfolios with you for years. Do better. I would like each honoring fee charge to be reversed. I would like feedback asap.

Thank you Richelle ***

0
Replies (1)
Standard Bank
Standard Bank's reply29 Sept 2025, 07:23
Official
Good day Richelle,

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team 
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