RW
R W
1 reviews | Active since Aug 2010
22 May 2020, 14:50
Standard bank with a w
After spending 4 hours of my time at a standard bank branch, I still have no luck. Numerous emails later, still no luck. Apparently enquiring about a loan, puts you in a bad credit shape. Who knew. Get your heads out your sphincters standard bank and sort it out.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 May 2020, 16:33Hello RW
Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply22 May 2020, 16:33
Official
Hello RW
Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
02 Jun 2020, 09:13Dear R
Thank you once again for posting your comments.
I refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply02 Jun 2020, 09:13
Official
Dear R
Thank you once again for posting your comments.
I refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
RW
R W's updateReviewer Update
02 Jun 2020, 10:47Dear standard bank
Just e few points.
1. Kindly warn clients not to enquire on the "loan enquiry" function on your app, as it may impact your credit score negatively.
2. The app gives false information when it comes to qualifying for a loan, maybe s**** it from the app completely.
3. You should inform and protect your clients at all times. I'm disillusioned in your institution, as I feel like you have absolutely no interest in your client, other than bank fees being paid.
4. I have to fetch my card in this month from you and I'm having to make a hard decision. Do or stay, or do I go.
Kind regards.
Just e few points.
1. Kindly warn clients not to enquire on the "loan enquiry" function on your app, as it may impact your credit score negatively.
2. The app gives false information when it comes to qualifying for a loan, maybe s**** it from the app completely.
3. You should inform and protect your clients at all times. I'm disillusioned in your institution, as I feel like you have absolutely no interest in your client, other than bank fees being paid.
4. I have to fetch my card in this month from you and I'm having to make a hard decision. Do or stay, or do I go.
Kind regards.
RW
R W's update02 Jun 2020, 10:47
Reviewer Update
Dear standard bank
Just e few points.
1. Kindly warn clients not to enquire on the "loan enquiry" function on your app, as it may impact your credit score negatively.
2. The app gives false information when it comes to qualifying for a loan, maybe s**** it from the app completely.
3. You should inform and protect your clients at all times. I'm disillusioned in your institution, as I feel like you have absolutely no interest in your client, other than bank fees being paid.
4. I have to fetch my card in this month from you and I'm having to make a hard decision. Do or stay, or do I go.
Kind regards.
Just e few points.
1. Kindly warn clients not to enquire on the "loan enquiry" function on your app, as it may impact your credit score negatively.
2. The app gives false information when it comes to qualifying for a loan, maybe s**** it from the app completely.
3. You should inform and protect your clients at all times. I'm disillusioned in your institution, as I feel like you have absolutely no interest in your client, other than bank fees being paid.
4. I have to fetch my card in this month from you and I'm having to make a hard decision. Do or stay, or do I go.
Kind regards.