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carolwallace C

1 reviews | Active since May 2016

24 May 2019, 08:58

Standard Bank Wills and Trusts

Standard Bank Wills and Trusts websites states: "The loss of a loved one is an intensely emotional experience. It's also a time when professional assistance is most needed. Our years of experience and technical expertise will assist to effectively administer your estate." I have been trying to work with Standard Bank to wind up a very simple estate for over a year, which seems like an unacceptably long time. The department functions as a black hole into which communications and information disappears and nothing ever comes out! Never entrust your will, nor the executorship thereof, to Standard Bank, especially if you have heirs that are still directly dependant on you. At a time when professionalism and efficiency are sorely needed, Standard Bank Wills and Trusts is a lacking in both, and I recommend avoiding them at all costs.

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Replies (1)
Standard Bank
Standard Bank's reply24 May 2019, 09:23
Official
Dear Carol Wallace 
 
Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
 Regards,
 Complaint Resolution Centre
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