1 reviews | Active since Jul 2022
Standard Bank Wills and Trust most ***********
Hi I lost my son January 2020. 1. They could not find my son will - luckily we had an original. 2. They did the Letter of Executive. 3.Two and a half years later they have not closed my son Standard bank account to transfer the money into a holding account. Best part of this is that they both belong to the same holding company. 4.They prepared one document in August 2021 which they still have not send it out, today the date is July 2022. 5.When I went to see them the first thing he told me is that he does not have a copy of my son I. D. so how did he get the Letter of Executive done.The DEATH CERTIFICATE AND I. D. IS THE FIRST THING THEY ASK FOR.
TO CONCLUDE Most *********** employee of Standard Bank Wills and Trust.
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
