Standard Bank Willingly Put their Clients at Risk

I was ****med at the ATM on 25/01/2015 without entering my PIN, called Standard Bank whilst I was at the ATM blocked the card as a precaution not knowing at the time that all the guys needed was my card. Received notification afterwards that money was withdrawn from my account so I called Forensics. Went to the bank next day was told that the atm's are hotspots & they feel sorry for all the people that get ****med on a daily basis as these ******** are intelligent. I asked wheres the security & was told the mall provide the security, asked them to check out the atm's to at least try and prevent this from happening again was advised no, the machines get checked when they load it with money. Asked where the money was withdrawn because I waited at the machine even after I blocked the card and was advised that the guy went around to the other side of the mall to draw the money. Received a call from Standard Bank yesterday to advise me that they acknowledge that I was ****med but they declined my request for reimbur*****t because I was negligent in making the call to late. How fair is that Standard Bank? Please refund my money!