STANDARD BANK WILL SOON BE OUT OF BUSINESS - THIS IS SHOCKING AGAIN !!!!!!

Item: Standard Bank
Rating: 1
Author: Linda N

I CANNOT BELIEVE EVERY TIME I TRY AND MAKE A PAYMENT STANDARD BANK DOES NOT WORK. AGAIN. THE MOBILE BANKING DOES NOT WORK. THE WEBSITE BANKING DOES NOT WORK. I HAVE PHOTOS AS EVIDENCE. I HAVE A REFERENCE NO AS EVIDENCE. I THINK STANDARD BANK MOBILE BANKING AND WEBSITE IS MORE DOWN AND CRASHING THAN IT IS UP AND RUNNING. IS IT TIME TO CHANGE TO INVESTEC OR WAIT FOR DISCOVERY BANK.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

20 Aug 2018, 08:48

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply20 Aug 2018, 08:48

Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Linda N's updateReviewer Update

22 Aug 2018, 10:06

OH WHATEVER, SO SICK AND TIRED OF THE PARROTLIKE RESPONSES AND THE FACT THAT EVERY TIME I TRY AND MAKE PAYMENTS WHICH IS ONCE OR TWICE A MONTH, YOUR MOBILE APP AND YOUR WEBSITE ARE DOWN. I HAVE NEVER COME ACROSS SUCH USELESS IT PEOPLE IN MY LIFE. STANDARD BANK HAS REALLY HIRED THE WORST OF THE WORST WHEN IT COMES TO YOUR IT DEPARTMENT.

Linda N's update22 Aug 2018, 10:06

Reviewer Update