Standard Bank will ***** you!!! Rather do CAPITEC!!!!!!

2 WEEKS AND YOU HAVE STILL NOT DONE ANYTHING TO SORT OUT THE MONEY THAT WAS TAKEN FROM MY FRIEND'S ACCOUNT!!!! I'VE REQUESTED YOU CALL HIM, AND CALL HIM, AND KEEP CALLING HIM, BECAUSE AS HE'S A STREET VENDOR, AND HAS TRAFFIC PASSING HIM THE WHOLE DAY, HE CAN'T ALWAYS PICK UP THE PHONE, ESPECIALLY WHEN YOU GIVE HIM ONE CALL AND THEN CALL IT QUITS!!! I'M UTTERLY DISGUSTED WITH YOUR SERVICE AND PHILOSOPHY IN HOW YOU RUN YOUR BAN****!!