1 reviews | Active since Jul 2013
Standard Bank will ruin your life, stay away
I got a statement on Dec 2nd 2022, saying I owed Standard Bank R139K+ I immediately called and notified them that there had been ********** activity on account. Please fix it.
The whole of December goes. On 28th December I start asking for help online and eventually they say they have refunded the R62K + to my accounts. They debit my account with R22K+. I notify them I cannot afford such and I don't owe them that ridiculous instalment.
The R22 K+ bounces on my account. On January 10th I am getting debt collectors call me that I am in arrears. How was I supposed to settle an account that was jeopardized. How am i in arrears? How am I responsible for the sweet month you took to fix my account. I am not even sure it's fixed. The app shows 0.00 balance and instalment. This is unacceptable. You put my account in arrears. Now I must pay for it? Do I need a lawyer to sort this out?
Should YOU RUIN MY CREDIT RECORD, I wont take it sitting down.
Ek is gatvol.
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
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We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***