AM
A M

1 reviews | Active since Mar 2009

11 Oct 2018, 19:37

Standard bank will not refund the money they took from me!

I have been trying to resolve a query since 1 September. After several calls ans visits to the branch no one is able to help and will be accountable for assisting. I desperately need someone to assist with my credit from Standard Bank! Your service is extremely dissapointing! I will not let this go!

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Replies (3)
Standard Bank
Standard Bank's reply12 Oct 2018, 04:17
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply12 Oct 2018, 04:17
Official
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: 
 
-          Email: ***   
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Niyaaz Jardine 
 
Complaint Resolution Centre
 ***
 *** (fax)
 *** 
Standard Bank
Standard Bank's reply17 Oct 2018, 15:08
Official
Dear  A 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen
Complaint Resolution Centre
***