RT
Rita T

1 reviews | Active since Jul 2021

15 Feb 2022, 15:07

STANDARD BANK WILL NOT HELP YOU EVEN WHEN YOU ARE DYING

I have been with Standard Bank since 1975. a few years ago my husband had a clot in his lung coughed and dropped down dead the shock caused me to have seizures. Due to him owning his own business it had to be put into liquidation so the will has not been settled yet. I have been under 3 doctors as I'm now 72 every 4 months I have to go for tests. in October last year my specialist phoned my sons to tell them I was heading for a heart attack from which I would not recover and I needed constant care so I had to come out to the UK we cancelled ALL THE DEBIT ORDERS FOR MY BANK ACCOUNT to be sorted out when the will was settled and when I came back to SA . the bank cards keep putting them threw and I have to keep getting them reversed well this morning after nearly 2 and a half hours I was told that they would reverse one now I only have this one account which I need for medical and chronic medication and have no overdraft and after being with this bank all this time everything we have has been with Standard Bank I'm going to have no option but to closed all accounts but too be treated like this is digusting when you need help PLEASE CHANGE YOUR BANK AS THIS BANK WILL NOT HELP YOU

0
Replies (2)
RT
Rita T's update17 Feb 2022, 14:39
Reviewer Update
Standard bank are just ignoring me

Standard Bank
Standard Bank's reply18 Feb 2022, 12:56
Official
Hello Rita

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today, please review and respond accordingly. 

We appreciate your support and loyalty.
 
Kind Regards 
    
Standard Bank Help Centre
***