Standard bank will leave you in the lurch and in possible danger
This service is beyond satanic. I sent someone an instant money transfer, an hour later they're still waiting for this bank to send the voucher number. The person is stranded with other option but to wait until standard bank decides doing what a bank should be doing for its clients which is make their money available to them when they need it. An hour and ten minutes have gone by and their promise of "instant" means nothing. This is disgusting.
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Replies (1)Standard Bank's replyOfficial
01 Apr 2021, 19:27Hello Teddy Jacobs
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
**********
********** (fax)
***********
Standard Bank's reply01 Apr 2021, 19:27
Official
Hello Teddy Jacobs
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
**********
********** (fax)
***********
