MM
Molo M
1 reviews | Active since Feb 2020
14 Aug 2024, 19:30
Standard bank will de***** you for non active card
I app**** for a card, never received the card for 2 years and now standard bank says I owe them for fees. For an account I didn't activate nor received. Went to the branch numerous times and the card wasn't there and called customer care and there was no help.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
15 Aug 2024, 07:00Dear Molo,
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Aug 2024, 07:00
Official
Dear Molo,
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
MM
Molo M's updateReviewer Update
26 Aug 2024, 20:33I would like to commend Yolandi the customer services who was prompt in resolving the matter with great professionalism.
MM
Molo M's update26 Aug 2024, 20:33
Reviewer Update
I would like to commend Yolandi the customer services who was prompt in resolving the matter with great professionalism.
Standard Bank's replyOfficial
27 Aug 2024, 08:48Good day Molo.
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply27 Aug 2024, 08:48
Official
Good day Molo.
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards
Standard Bank Social Media Team
***