Standard bank will cause me a heart attack or stroke because they treat customers like ****!!

Since the 16th of August 2022 I went through hell and back and is now near a nerves breakdown. First the ***** on my credit card and now each and everyday a call to tell me that I'm in arrears and must pay and Standard Bank will hand me over. Even thou I received a conformation e-mail and telephone call that they will stop harassing me, they still go on calling me everyday. What don't they understand that I wasn't responsible for the ***** and all the charges that Standard bank put on my card that arise out of the ********** transaction? I reported it to the Ombudsman and then Standard bank contacted the Ombudsman to say the case is resolved, but it's not!!!!! This morning 04/11/2022 I was called again by a banker telling me I'm in arrears, I just dropped the phone after I told her she must go back to all my complains etc. Every time I complain theirs a reference number and then with in a day or 2 I receive a sms it's resolved, but IT'S NOT!!!! I called the complain department and asked to talk to the person in charge, the banker said I must talk to her, so I explain everything to her and she asked me to send the conformation e-mails to her, what I did. I received a reference number: *** and according to her the they will come back to me before or on the 16th of November 2022. Will it be another story of the case have been resolve but it will not be. The case will only be resolved when , my credit card shows a zero outstanding balance and is reinstated with my full limit available!!!!! I received the conformation that the monies that was ********** paid out of my credit card was paid back by Capitec on 29th October 2022. Then there's the money for interest etc. that I receive an e-mail confirmation that the charges have been reversed on the 31st of October 2022. So if all this was done as said my credit card must have a zero balance outstanding. But that is not the case. There's a amount of R3800 + outstanding that I don't know where they got it from. I did not use my credit card since before the *****!!! I'm really straight forward ****-off with their so called services. As I feel now I want to sue them for emotional abuse. Please I can't handle this anymore. Standard Bank must correct there records and stop calling me to tell me I'm in arrears because I'M NOT!!! Standard Bank is now *****ing from me, all my airtime and data that I must use to call them and send e-mails backwards and forwards.