MW
Madeleine W

1 reviews | Active since Mar 2012

27 Jul 2018, 08:26

Standard Bank will be held accountable for *****

Clint Petersen and the ***** Division at Standard Bank is not responding to my ***** reports - I will hold them and Standard Bank personally responsible for any loss due to their inability to provide service, effective solutions and to investigate the ***** identified against my account.

***** is of the utmost importance but clearly not to these employees of Standard Bank

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Replies (2)
Standard Bank
Standard Bank's reply27 Jul 2018, 10:32
Official

Dear Madeleine

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply31 Jul 2018, 14:36
Official

Dear Madeleine

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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