MR
MARINA R

1 reviews | Active since Jun 2015

23 Jun 2015, 10:31

STANDARD BANK - WHERE YOUR MONEY IS NOT SAFE

********** transactions on my loan account since November 2014. I e-mailed and phoned VARIOUS persons in VARIOUS departments but somehow they don't think it's important enough to resolve my problem. I have no access to my loan account as they've blocked it so I have no idea what is going on in there. It is ridiculous and I am considering of going to the Newspapers ! It is unacceptable that they don't want to or don't know how to resolve this issue. I have in the meanwhile (after being a Standard Bank Customer for 15 years!!!!!) now moved my banking portfolio to a new bank as I don't trust Standard Bank with my finances anymore as they simply ignore very important issues. Clearly they're okay with people *****ing your money and now I have to pay it back ? Not going to happen. Pleas can SOMEONE assist me and stop passing the buck as it STOPS HERE AND NOW. Else you will read about it in a newspaper soon - I'm sure South Africans will be interested to see just how safe their money matters are with STANDARD BANK !

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Replies (1)
Standard Bank
Standard Bank's reply23 Jun 2015, 14:22
Official
Hello Meganros,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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