Standard Bank - Where pathetic customer service is Standard....

<p>I have been running up and down to Standard Bank branches for months now.</p> <p> </p> <p>I deposited a cash amount at the Westgate branch in October 2015 and was not given a deposit slip. I left the branch (my error) and forgot about it, until 2 months later the creditor I had paid started sending me letters of demand.</p> <p> </p> <p>I then approached standard bank in Westgate during December 2015 requesting a "copy credit" in order to forward to said creditor showing I had settled my account with them. A request was logged and subsequently closed without providing me with the document or a reason for closing the request.</p> <p> </p> <p>I then relocated and approached the Bluff (Durban) branch during February 2016 where another request was initiated and not followed through.</p> <p> </p> <p>I then went to the Pavillion branch in May 2016 where I logged another request, which again was closed without any resolution or reason, which was only brought to my attention when I went back to the branch on 18 June to enquire about the status of my query, where the query had to be initiated once more, actioned as urgent and to date have not received any correspondence from the bank.</p> <p> </p> <p>I am at my wits end as the creditor has subsequently handed me over to legal, unfairly so, because they could not allocate my payment either due to their error or the banks,</p>