RJ
Rudie J

1 reviews | Active since Jun 2020

14 Jan 2024, 01:39

Standard Bank what the hell

Extremely disappointed in this bank , going to close my credit card and cheque account...

So I opened account and said let me give them a try , first big deposit I get in from a guy that bought my car THEN THE STANDARD BANK block my account and I can't use my account BECAUSE ACCORDING TO THEM THEY NEED TO CONFIRM with depositor if transaction is legit.

When I saw money is in my account I gave the car and the papers to buyer...

Now they stupid bank block my account because they want the depositor to call them...

In what world is Standard Bank living to give someone else the right or power to block my account.

This is sick , they beter fix the issue soon , don't recommend bank at all...

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Replies (1)
Standard Bank
Standard Bank's reply14 Jan 2024, 08:14
Official
Dear Rudie, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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