HV
Hanco V
1 reviews | Active since Nov 2023
21 Nov 2023, 08:43
Standard Bank? What are you doing?
I have been struggling to get a response from team at Standard Bank and then my complaint gets "Resolved" without me recieving any answers. Wierd.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
21 Nov 2023, 08:52Hi Hanco
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply21 Nov 2023, 08:52
Official
Hi Hanco
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
HV
Hanco V's updateReviewer Update
24 Nov 2023, 19:16Since this message from Standard Bank I have been receiving promises and promises. But nothing has changed. My money is stuck even after I was promised it will be sorted out today. I still have no idea why my account was blocked as everyone just tells me they aren't at liberty to say. What is going on here?
HV
Hanco V's update24 Nov 2023, 19:16
Reviewer Update
Since this message from Standard Bank I have been receiving promises and promises. But nothing has changed. My money is stuck even after I was promised it will be sorted out today. I still have no idea why my account was blocked as everyone just tells me they aren't at liberty to say. What is going on here?
Standard Bank's replyOfficial
25 Nov 2023, 08:05Dear Hanco
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Nov 2023, 08:05
Official
Dear Hanco
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
28 Nov 2023, 10:36Good day
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Nov 2023, 10:36
Official
Good day
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
HV
Hanco V's updateReviewer Update
28 Nov 2023, 11:25Thanks. Problem has finally been solved and have received answers. Appreciate it
HV
Hanco V's update28 Nov 2023, 11:25
Reviewer Update
Thanks. Problem has finally been solved and have received answers. Appreciate it
Standard Bank's replyOfficial
28 Nov 2023, 13:06Dear Manco
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards
Standard Bank Hello Peter Team
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Nov 2023, 13:06
Official
Dear Manco
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards
Standard Bank Hello Peter Team
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards
Standard Bank Hello Peter Team
***