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mokgopaleahdimakatso M

1 reviews | Active since Feb 2017

17 Nov 2023, 18:22

Standard bank We have app**** for a homeloan , was informed to open a private account with standard bank which my husband is still in a process of doing so , but this has literally taken him 2 weeks and even today the account has not been opened

Standard bank We have app**** for a homeloan , was informed to open a private account with standard bank which my husband is still in a process of doing so , but this has literally taken him 2 weeks and even today the account has not been opened. So much for private bankers. Now we have a delay in having our dream home. Poos services from private bankers

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Replies (2)
Standard Bank
Standard Bank's reply18 Nov 2023, 08:10
Official
Dear Dimakatso

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support.

Kind regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply22 Nov 2023, 10:08
Official
Good day Dimakatso

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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