NA
Nazeera A
1 reviews | Active since Oct 2014
11 Feb 2019, 14:57
STANDARD BANK WASTE OF TIME
Standard bank is beyond ridiculous!!!! I have being receiving cash since the 10.02.2019 (i understand that this is a weekend) still going into the 11.02.2019 no available funds. I received more cash on the 12.02.2019 and still no available funds! Bull**** story about 0-24 hours turn around time.
It amazes me as to how when we the customer owes money STANDARD BANK takes the money immediately but when they owe us money their customer they have stories upon stories. I am in need of my cash and these people have time to talk about turn around time, i have being transferred from one agent to the next as they have ZERO knowledge as to what the hell is going on!!! Pathetic service !
USELESS SERVICE!
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Standard Bank's replyOfficial
12 Feb 2019, 02:23Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply12 Feb 2019, 02:23
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***