Standard Bank wants payment though insurance paid

I got retrenched end of August and having 2 credit cards with them, I made sure I had credit insurance on both of them. When I app**** for the credit act to kick in, I did all the paperwork and submitted it. <br> <br> A few days later the insurance company paid but in a lump sum, I expected monthly installments onto the card. Now I'm being hunted daily with automated system calls reminding me my card is in arrears. <br> <br> It is not my fault that Standard bank's chosen insurance vendor decided that would be their chosen method of payment. <br> <br> Please check in with insurance company with regards to their policies.