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Mark S

1 reviews | Active since Jul 2017

18 Nov 2021, 10:57

Standard bank walk in service

When does Collecting a card takes 2hrs. Omg why pay higher prices for this kind of service. Bye bye.

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Replies (2)
Standard Bank
Standard Bank's reply18 Nov 2021, 15:54
Official
Dear  Mark S 

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply19 Nov 2021, 13:25
Official
Dear Mark S

Thank you for allowing us the opportunity to look into your matter.
 
An email response has been sent to you today.
 
We appreciate your support and loyalty.
 
Kind regards, 
Customer Resolution Centre
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