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12 Jul 2017, 11:09

STANDARD BANK / WAITING OVER A MONTH FOR ACTION

<p><strong>REF: ACCOUNT NO: ********** 10</strong></p> <p>On 8 June 2017 I wrote to Standard Bank, advising that the mortgaged property had been sold and that we request that the bond be cancelled. I requested :-</p> <p>1. That they instruct their attorneys to cancel the bond;</p> <p>2. That they issue bond cancellation figures;</p> <p>3. That they email me a copy of the title deeds.</p> <p>To date, notwithstanding many requests, reminders and threats, not one of the above requests has been actioned. </p> <p> </p>

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Replies (2)
Standard Bank
Standard Bank's reply12 Jul 2017, 13:57
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply13 Jul 2017, 09:16
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 13 July 2017.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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