EJ
Ellie J

1 reviews | Active since May 2021

11 Aug 2021, 15:08

Standard Bank vs Debt Rescue

I have reported Debt Rescue a view months ago. Because both Debt Rescue and Standard Bank are at no help. For almost a year now I am struggling with both. I am on Debt review since 2016. My debit orders for Debt Rescue goes off my account in full every single month via debit order. Last year 2020, Debt Rescue stopped paying Standard Bank. They said the balance ran out... So Standard Bank stopped my loan and revolving credit. WHY? Standard Bank handed me over and now their Attorneys is harassing me. After I have send all involved parties especially Standard Bank my document from the High Court that I am divorced. Funny enough Debt Rescue and Standard Bank confirmed receiving it. However now I'm still listed as a bad payer on my NCR by Standard Bank. Every time Debt Rescue tells me Standard Bank will reply in 10 working days..Time passing and I must ask every time and explain to the Attorneys someone is busy with it. Now I get told by Debt Rescue they are waiting for a man date? For what? My Debt is meant to be finished with a last payment October 2021. I am sitting with this AND nobody sorts it out. My time my money. I have paid my due but still this will be prolonged. I AM FURIOUS!!!! Where is the money owed to Standard Bank? Why did Standard Bank stop my money owed to them? WHY?!

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Replies (1)
Standard Bank
Standard Bank's reply13 Aug 2021, 00:53
Official

Hello Ellie James
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards

Complaint Resolution Centre
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