Standard Bank Virtual Card Not So Safe After All

Standard Bank claims that it’s virtual card banking function is the safest transacting platform for online and app transactions, pity there is no mention from bank of the fact that they do not refund *****ulent transactions on this platform, even after they themselves have determined and advised that the transactions were indeed *****ulent.

After more than 5 weeks of being sent from pillar to post, and having to state my case over and over again to different banking consultants, (a process which of ‘course demands a new and different set of forms to be filled and documents to be submitted), the consultants are now simply ignoring my follow up emails.

I am convinced that their modus operandi of the bank is to frustrate the client into abandoning their claims, also the bank benefits from the charges imposed on these *****ulent transactions.