MM
Michael M
1 reviews | Active since Jan 2024
03 Jan 2024, 02:48
STANDARD BANK VIHICLE FINANCE
I paid 6300 manually for the third time for my vehicle finance on 27 December 2023. I got email from them that the money was transferred to FNB I should go to FNB and ask reversal.
I have POP for Standard Bank how am I going to proof to FNB that the money have been paid to them. The information used was provided by the Bank now they tell the Reference is incorrect, yet two previous payments were correctly allocated to my account.
This is a terrible service we get from this Bank.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Jan 2024, 07:08Hi Michael
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply03 Jan 2024, 07:08
Official
Hi Michael
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
09 Jan 2024, 13:23Hi Michael
We appreciate you taking our call.
We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
We appreciate you taking our call.
We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 Jan 2024, 13:23
Official
Hi Michael
We appreciate you taking our call.
We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
We appreciate you taking our call.
We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
Kindest regards,
Standard Bank Hello Peter Team