kS
kirsten S

1 reviews | Active since Jun 2015

21 Jul 2023, 05:56

Standard bank Vichle finance useless

Don't ever get a vichle with standard bank. I sold my vehicle in March 2022 so I got a settlement and vichle was sold and paid in full I then got an email in April 2022 stating the car was cleared and I'm due a refund -which I never recieved - and I have a reference number all is well......I tried to apply for a contract and they said I was handed over to credit berua and now its the same Standard Bank VAF have handed me over in 2023 and I spend over 20 mins between standard bank and the attorneys and no one will help me and they have destroyed my name.....don't ever use standard bank....I am also taking my home loan from them

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Replies (3)
Standard Bank
Standard Bank's reply21 Jul 2023, 08:25
Official
Dear Kirsten

This is not the level of service we strive for.

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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kS
kirsten S's update21 Jul 2023, 08:37
Reviewer Update
Hello.

Thank you for the reply.

How soon until my name is cleared?
Standard Bank
Standard Bank's reply21 Jul 2023, 11:27
Official
Good Day Kirsten 

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Thank you .

Kindest regards 
Standard Bank Hello Peter Team 
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