kS
kirsten S

1 reviews | Active since Jun 2015

25 Jul 2023, 12:02

Standard bank Vichle finance ***** money

Doesn't even deserve a one star absolutely useless they *****ing my money....they took debit order when car was sold and now put we under credit berea and won't clear my name and still a year later trying take the money

Don't deal with them ever

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Replies (7)
Standard Bank
Standard Bank's reply25 Jul 2023, 12:26
Official
Dear Kirsten

This is not the level of service we strive for. 

We understand your frustration and are here to help.

 We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards
Standard Bank Hello Peter Team 
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kS
kirsten S's update25 Jul 2023, 12:30
Reviewer Update
I feel like you response is copy paste.

Cause I wrote a review 4 days again with same issue and got same reply and still my issue is not resolved and your ppl are fighting with me
kS
kirsten S's update25 Jul 2023, 12:31
Reviewer Update
I feel like this is copy paste.. I wrote a complaint 5 days ago and got the exact same reply and your ppl are still arguing with me and trying find a way out instead of admitting you guys messed up and clearing my name.

I will keep writing reviews of badness until this is resolved
Standard Bank
Standard Bank's reply25 Jul 2023, 12:35
Official
Dear Kirsten 

We will follow up with our team on this matter which was logged 5 days ago and provide you with an update.

Our humble apologies for the inconvenience caused in this regards.

 
Kindest regards
Standard Bank Hello Peter Team 
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kS
kirsten S's update25 Jul 2023, 12:37
Reviewer Update
I hope you are correct and this gets resolved asap its been over a year now I'm tired of this stress
Standard Bank
Standard Bank's reply25 Jul 2023, 12:49
Official
Dear Kirsten

All has been noted and we will be in touch with further feedback.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply04 Aug 2023, 12:49
Official
Dear Kirsten 

Thank you for giving us an opportunity to address your concerns.

Please note that our VAF team will keep in touch with you.

Kindly let us know should you need any further assistance.

Have a great day further.

Kindest regards
Standard Bank Hello Peter Team 
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