Standard Bank very poor client relationship

I have been with Standard Bank for over 30 years and never ever had a financial problem until recently due to the Covid 19 pandemic, where for 2 months I only received 50% of my salary. I went into overdraft and Standard Bank bounced a R29 debit order - REALLY!!! Then they take great pleasure in charging me a R61 penalty for the bounced debit order. They have consistently tried phoning me, chasing a miserable R80 which is past my limit. This will seriously consider taking my home loan etc to another bank who might have a little bit of leniency during these tough times.