RG
Rhyno G
1 reviews | Active since Nov 2025
20 Jan 2026, 14:24
Standard Bank VERY BAD SERVICE
Very Very Very bad service! Accuse you of negligence if your card is cloned and still stuck in their machine!!!!!!
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
20 Jan 2026, 14:34Dear Rhyno
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Jan 2026, 14:34
Official
Dear Rhyno
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
RG
Rhyno G's updateReviewer Update
20 Jan 2026, 14:35Not good enough
RG
Rhyno G's update20 Jan 2026, 14:35
Reviewer Update
Not good enough
RG
Rhyno G's updateReviewer Update
02 Feb 2026, 10:04"I am writing to express my disappointment regarding the lack of response to my previous inquiries. As a Standard Bank client, I expected a higher level of communication and professional service. Please provide an update on my request by the end of the business day."
RG
Rhyno G's update02 Feb 2026, 10:04
Reviewer Update
"I am writing to express my disappointment regarding the lack of response to my previous inquiries. As a Standard Bank client, I expected a higher level of communication and professional service. Please provide an update on my request by the end of the business day."
RG
Rhyno G's updateReviewer Update
02 Feb 2026, 10:11Now they are going to do another investigation really its been 3 months now how long do you want to investigate????
RG
Rhyno G's update02 Feb 2026, 10:11
Reviewer Update
Now they are going to do another investigation really its been 3 months now how long do you want to investigate????
RG
Rhyno G's updateReviewer Update
02 Feb 2026, 10:14It is because Standard bank is hackable.. Is there really an investigation??? Because this is rediculous!!!
RG
Rhyno G's update02 Feb 2026, 10:14
Reviewer Update
It is because Standard bank is hackable.. Is there really an investigation??? Because this is rediculous!!!
RG
Rhyno G's updateReviewer Update
04 Feb 2026, 10:57Now Ombudsman is going to take 4months to investigate, after investigating 3 months.
South Africa is sly!!
South Africa is sly!!
RG
Rhyno G's update04 Feb 2026, 10:57
Reviewer Update
Now Ombudsman is going to take 4months to investigate, after investigating 3 months.
South Africa is sly!!
South Africa is sly!!
RG
Rhyno G's updateReviewer Update
13 Feb 2026, 10:39I am writing to formally request a status update on the investigation regarding the *****ulent activity on my account, which occurred nearly four months ago.
Despite the time elapsed, I have yet to receive a definitive resolution or the reimbur*****t of my ****** funds. As this was a clear case of card cloning, NOT NEGLIGENCE!!!! I expect this matter to be covered under the bank’s ***** protection policies. Please provide a written update on the current standing of this case and an estimated timeline for the refund
Despite the time elapsed, I have yet to receive a definitive resolution or the reimbur*****t of my ****** funds. As this was a clear case of card cloning, NOT NEGLIGENCE!!!! I expect this matter to be covered under the bank’s ***** protection policies. Please provide a written update on the current standing of this case and an estimated timeline for the refund
RG
Rhyno G's update13 Feb 2026, 10:39
Reviewer Update
I am writing to formally request a status update on the investigation regarding the *****ulent activity on my account, which occurred nearly four months ago.
Despite the time elapsed, I have yet to receive a definitive resolution or the reimbur*****t of my ****** funds. As this was a clear case of card cloning, NOT NEGLIGENCE!!!! I expect this matter to be covered under the bank’s ***** protection policies. Please provide a written update on the current standing of this case and an estimated timeline for the refund
Despite the time elapsed, I have yet to receive a definitive resolution or the reimbur*****t of my ****** funds. As this was a clear case of card cloning, NOT NEGLIGENCE!!!! I expect this matter to be covered under the bank’s ***** protection policies. Please provide a written update on the current standing of this case and an estimated timeline for the refund