AP
Ahmed P
1 reviews | Active since Jan 2019
27 May 2026, 14:10
Standard Bank Verulam : Service Poor, Extremely poor
Went in to standard bank in verulam around 10am there was about 15 people already there waited +/- 30 minutes, not one person was served from the line There was only 2/3 bank employees to service all these clients
on top of that, there is a sign that says that elderly, pregnant, breastfeeding people be given preference. I wasn't sure if I was in a government department or a privately owned bank. needless to say I left. service was poor, extremely poor
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Replies (2)
Standard Bank's replyOfficial
27 May 2026, 14:33Dear Ahmed
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 May 2026, 14:33
Official
Dear Ahmed
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
AP
Ahmed P's updateReviewer Update
27 May 2026, 14:42I hope to see this situation remedied in the immediate future as it is an abomination on the banks reputation
AP
Ahmed P's update27 May 2026, 14:42
Reviewer Update
I hope to see this situation remedied in the immediate future as it is an abomination on the banks reputation