AB
Ayesha B

1 reviews | Active since Mar 2023

29 Mar 2023, 15:46

Standard bank Vereeniging

Standard bank Vereeniging , has the most unpleasant manageress Lerato...

She has terrible customer tolerance , she is unfriendly , unpleasant and extremely rude. She has no work ethics when it comes to keeping her customers happy. I as a customer wanted to apply for a certain product , and her reply to me was "If you want to close your account I'm not going to stop you " I have been a customer for some time now and this is the attitude that was given , that is pathetic.

Learto a question to you , because of your arrogance you personally wouldn't mind Standard bank Vereeniging loosing all of their loyal customers because of your stupid word decision?????? You rather have customers close their accounts , because you don't want to take the time and help your customers?and try in some way to resolve their issues

Your bank isn't worthy of a one star.

0
Replies (2)
Standard Bank
Standard Bank's reply29 Mar 2023, 15:52
Official
Hi Ayesha


This is not the level of service we strive for. We understand your frustration and are here to help. Please provide us with your ID number. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team ***  

Standard Bank
Standard Bank's reply29 Mar 2023, 16:53
Official
 Hi Ayesha

Thank you for the details. We will follow up and get back to you.

Regards

 Standard Bank Help Centre
 ***