LS
Lizelle S

1 reviews | Active since Jun 2020

16 Jan 2024, 15:22

Standard Bank Vehicle Settlement

I settled my loan amount for my vehicle in the beginning of November 2023. Now the car dealership request the registration papers for transfer of ownership and Standard Bank refuses to send it to him without a confirmation letter of the settlement. But since the transaction I didn't receive any confirmation of settlement from their side. Don't know how they are doing business in such a way.

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Replies (1)
Standard Bank
Standard Bank's reply16 Jan 2024, 15:33
Official
Good day Lizelle

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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