BP
Bernadette P

1 reviews | Active since Mar 2015

26 May 2023, 02:37

Standard Bank vehicle reposse

We all fall on hard times. Standard Bank vehicle will not Reinstate debt review, completed the on line payment arrangements, two days ago, no response. So for R15 000 they will reposses car. That's fine as they lose money too. Thank goodness I moved to another bank for my daily banking. Standard Bank will just not even try to negotiate. Let them reposse car.

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Replies (4)
Standard Bank
Standard Bank's reply26 May 2023, 07:51
Official
Dear Bernadette

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
BP
Bernadette P's update26 May 2023, 08:17
Reviewer Update
I received another letter stating I must pay the R15 000 within ten days from
BP
Bernadette P's update26 May 2023, 08:19
Reviewer Update
I received correspondence again last night from Morris, Lee-Anne L <***> stating I have 10 days to pay and then they will Reinstate debt review or make payment arrangements. I trust Standard Bank and I'll happily hand over my car for R15 000 arrears.
Standard Bank
Standard Bank's reply26 May 2023, 08:41
Official
Dear Bernadette

Thank you for providing us with the below information. We have escalated the information to our investigators.

Our team will provide feedback on this matter. 
 
Kindest regards, 
Standard Bank Hello Peter Team 
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