WK
Wandile K
1 reviews | Active since Jan 2017
11 Dec 2018, 13:55
Standard Bank Vehicle Insur - Pathetic!!!
Std Bank Road side assist, waited for an hr, then received a call if i still require help, then told i shud wait for another 30min. Had a 2months baby on board. Cud not get hold of supiriors, Kim & Jenel, Consultant name Mapithi - Tue - call logged at 11:55 till 13:30 with no assistance.
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Standard Bank's replyOfficial
11 Dec 2018, 15:01Dear Wandile Kubheka
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply11 Dec 2018, 15:01
Official
Dear Wandile Kubheka
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***