JK
Jacques K
1 reviews | Active since Jan 2016
06 Mar 2026, 11:28
Standard Bank Vehicle Finance - Non compliant with early Settlements
They actually deserve minus 10 stars (-10) as I have been trying for four months to source a correct settlement letter for my vehicle finance. I gave 3 months written notice in November 2025 in order to settle my finance by 28 Feb 2026 and have to date not yet received the correct settlement amount. They add 90 days interest to the settlement letter amount and after I have informed them with 60+ e-mail communications the due to my 3 month notice period the interest must be waived but it seems that Standard Bank is the ONLY vehicle finance institution that does not understand this basic principle.
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Replies (2)
Standard Bank's replyOfficial
06 Mar 2026, 12:19Dear Jacques,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Mar 2026, 12:19
Official
Dear Jacques,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
JK
Jacques K's updateReviewer Update
06 Mar 2026, 13:07The following Standard Bank employees are on the case since Jan 2026:
Mokgadi Malema, Molatelo Phosa, Anele Zwane
V&F - ***.za
Mokgadi Malema, Molatelo Phosa, Anele Zwane
V&F - ***.za
JK
Jacques K's update06 Mar 2026, 13:07
Reviewer Update
The following Standard Bank employees are on the case since Jan 2026:
Mokgadi Malema, Molatelo Phosa, Anele Zwane
V&F - ***.za
Mokgadi Malema, Molatelo Phosa, Anele Zwane
V&F - ***.za