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Yolisa N

1 reviews | Active since Jun 2018

26 Apr 2021, 08:19

Standard Bank Vehicle Finance just takes additional money

Standard bank vehicle finance added insurance to my vehicle without consent when I already have cover on my car! The increased debit order just went off without my approval and now I’m told getting my money back will take up to 14 days?!?! Ridiculous

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Replies (1)
Standard Bank
Standard Bank's reply27 Apr 2021, 02:20
Official
 Hello Yolisa, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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