S@M
Sbongile.Mbamali @gmail.com Myende
1 reviews | Active since Feb 2021
04 Dec 2023, 20:20
Standard Bank vehicle finance department heartless department ever
Standard bank,you have been heartless to me, you dont want to assist me, you are unfair and unreasonable,since last year December you have been taking like I’m not your client. I cant wait to close my account with you regarding the vehicle finance.i will definitely not look back with my family.never heard of such a bank that doesn’t want to negotiate with a client.
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Replies (5)0
Replies (5)
Standard Bank's replyOfficial
04 Dec 2023, 22:38Dear Sbongile,
Thank you for reaching out to us and expressing your concerns about the our VAF team. Delighting our customers and providing prompt assistance is always our top priority, and we understand how frustrating it can be when your bank does not meet your expectations.
Our team is committed to making every customer experience a positive one, and we will work diligently to regain your trust. Please bear with us as we address this concern internally.
One of our friendly VAF specialists will contact you to assist you with a personalised solution.
Kindest regards,
Thank you for reaching out to us and expressing your concerns about the our VAF team. Delighting our customers and providing prompt assistance is always our top priority, and we understand how frustrating it can be when your bank does not meet your expectations.
Our team is committed to making every customer experience a positive one, and we will work diligently to regain your trust. Please bear with us as we address this concern internally.
One of our friendly VAF specialists will contact you to assist you with a personalised solution.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply04 Dec 2023, 22:38
Official
Dear Sbongile,
Thank you for reaching out to us and expressing your concerns about the our VAF team. Delighting our customers and providing prompt assistance is always our top priority, and we understand how frustrating it can be when your bank does not meet your expectations.
Our team is committed to making every customer experience a positive one, and we will work diligently to regain your trust. Please bear with us as we address this concern internally.
One of our friendly VAF specialists will contact you to assist you with a personalised solution.
Kindest regards,
Thank you for reaching out to us and expressing your concerns about the our VAF team. Delighting our customers and providing prompt assistance is always our top priority, and we understand how frustrating it can be when your bank does not meet your expectations.
Our team is committed to making every customer experience a positive one, and we will work diligently to regain your trust. Please bear with us as we address this concern internally.
One of our friendly VAF specialists will contact you to assist you with a personalised solution.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
06 Dec 2023, 07:11Hi Sbongile
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Dec 2023, 07:11
Official
Hi Sbongile
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
06 Dec 2023, 15:08Dear Sbongile
Thank you for writing back to us.
We will share this feedback with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will share this feedback with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Dec 2023, 15:08
Official
Dear Sbongile
Thank you for writing back to us.
We will share this feedback with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will share this feedback with our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
07 Dec 2023, 09:54Hi Sbongile
Our team will get back to you.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Our team will get back to you.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Dec 2023, 09:54
Official
Hi Sbongile
Our team will get back to you.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Our team will get back to you.
We will be in touch with further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
11 Dec 2023, 16:16Hi Sbongile
Thank you for taking our call. Please note that a email was sent to the VAF team to assist with the restructure of the monthly installment.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. Please note that a email was sent to the VAF team to assist with the restructure of the monthly installment.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank social media Team
Standard Bank's reply11 Dec 2023, 16:16
Official
Hi Sbongile
Thank you for taking our call. Please note that a email was sent to the VAF team to assist with the restructure of the monthly installment.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. Please note that a email was sent to the VAF team to assist with the restructure of the monthly installment.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank social media Team