MV
Menzi V

1 reviews | Active since Sept 2014

30 Mar 2021, 08:34

Standard Bank Vehicle Finance

Standard bank vehicle finance department has the worst customer service ever. They never meet the turn around time after a service request. This department is just useless and I cannot wait to settle everything and close my Standa4rd bank account. Worst bank ever, you care less about customers.

0
Replies (2)
Standard Bank
Standard Bank's reply31 Mar 2021, 00:54
Official
 
Hello Menzi
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards
 
Complaint Resolution Centre
 *** 
*** (fax)
 *** 
MV
Menzi V's update05 Apr 2021, 18:59
Reviewer Update
Till today I still have not been assisted. I just want to settle the vehicle payment please. Ref ***. I have sent many emails to Thavaseelan Reddy and his colleagues but still I am not being assisted.