SN
Sizwe N

1 reviews | Active since Jun 2023

03 Jun 2023, 06:19

Standard Bank Vehicle FINANCE are ******* and if you take any of Standard Bank's products you will be depressed.

Last year 2022 I've skipped 2 months of my vehicle which I pay R4000 on at standard bank vehicle finance, whichever makes that R8000. Since then I've been getting threats from McRoberts their lawyers. They never gave me a chance to express my financial difficulties and always making sure they are very intimidative towards me over the phone, that time I am still making payments every month. I am not disputing or opposing to the areas but I have always asked to pay a certain amount which they always had a problem with. I've continued to make payments every month but still I was threatened that they will take their car due to these areas that I owe them. This month as I was going through my standard bank vehicle finance statement, surprisingly, standard has added 8 months to my payment term a whole 8 months for R8000 that time I am still paying the same amount. That's day light *******, they are ******* and I am not going to allow that, to add to this, they are still sending their lawyers to threaten me for the areas. I mean seriously? I wish that no one can bank or even take any product with them and I will he taking this to the bank ombudsman. How come a 72 months term change to 80 months for R8000 and my installment are still the same? I will not allow that.

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Replies (1)
Standard Bank
Standard Bank's reply03 Jun 2023, 08:25
Official
Dear Sizwe

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
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