AA
Adele A
1 reviews | Active since Nov 2014
26 Dec 2018, 15:44
Standard Bank Vehicle finance appaling service and disregard for customers
And even though I specifically requested a callback and specifically said that the funds for the debit order for vehicle finance will be available on 31 December which is my paydate. Still the debit order went off on 25 December. Very very unhappy customer who will be switching my vehicle finance to FNB
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Standard Bank's replyOfficial
27 Dec 2018, 08:10Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's reply27 Dec 2018, 08:10
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards