NM
Neo M
1 reviews | Active since Aug 2018
13 Apr 2023, 18:31
Standard Bank Vehicle Finance Account Refusing To Send Me Account Statements
I have had three vehicle asset finance accounts with Standard Bank since 2016/2017. I have never once received any statements. I have asked many times for the statements, to no avail. I have recently sent an email to every email address that I know in the vehicle finance department and also followed up numerous times. Standard Bank is not able to provide me with the 6 month's statements for my three accounts.
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Standard Bank's replyOfficial
14 Apr 2023, 06:58Dear Neo Matsapola
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply14 Apr 2023, 06:58
Official
Dear Neo Matsapola
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team