TM
Thokozani M
1 reviews | Active since Dec 2019
04 Jan 2021, 15:47
Standard Bank vehicle finance
App**** for vehicle finance 3 weeks ago, sent in all the necessary documentation, however I have not received a response whether the deal has been approved or declined. When I call to enquire I get sent from pillar to post. Really disappointed with the quality of service (or lack of) received from Standard bank, especially since all my accounts are with them.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Jan 2021, 16:37Dear Thokozani Mbambo
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Jan 2021, 16:37
Official
Dear Thokozani Mbambo
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
05 Jan 2021, 16:32Good day Thokozani,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,
Complaint Resolution Centre.
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,
Complaint Resolution Centre.
Standard Bank's reply05 Jan 2021, 16:32
Official
Good day Thokozani,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,
Complaint Resolution Centre.
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,
Complaint Resolution Centre.