1 reviews | Active since Dec 2024
Standard bank vehicle finance
I'm writing my concern on the standard bank vehicle finance.
Last year in November they debited twice in my bank account, when I phoned them they agreed that it was a mistake on their side so I can go to the bank and request a reversal, I arrange with them to keep the money so that it will cover the next installment that will go in November 2025.
I was so surprised when I see them trying to run another debit order in December while we have a agreement, as from today sitting in a position where by my account is in areas my credit score including credit record has been affected while I paid them twice in November.
I have been phoning them to raise my concern and they keep telling me that my issue has been excelated.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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I fail to understand why are you taking to longer to resolve my issue while all the evidence is there with you.
It so easy to say what you have said on your reply buy you don't understand my struggle. This thing is affecting my life credit
I fail to understand why are you taking to longer to resolve my issue while all the evidence is there with you.
It so easy to say what you have said on your reply buy you don't understand my struggle. This thing is affecting my life credit