1 reviews | Active since Sept 2019
Standard bank vehicle finance
In 2017 I purchased a vehicle through Standard bank, it was a Polo Tsi 1.2 highline. Beginning 2019 I fell behind with two payments due to being in hospital and off from work. I contacted Standard bank and asked to pay extra afterward, which I did and have the proof of. Monday 23 September 2019 I did an eft of the installment plus an extra R400, two days later the Sherrif came to my house to repossess the vehicle. I've been struggling since to get more information about the whereabouts of the car, who's handling the account and why they repossesed it. I'm struggling to get to work, lost out financially on my standby allowance and call outs, spend more than 4hours on the phone with Standard bank legal department, collection department and the attorneys who app**** for the warant. Yesterday (Friday 27th September) No one could help me because they were busy with a team building event.
Please can someone give me straight answers.
Robbie
Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Complaint Resolution Centre
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Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Complaint Resolution Centre
***
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***1
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***1